Alex Mercer

Senior Product Manager

Profile

Results-oriented Product Manager with over 8 years of experience leading cross-functional teams in the fintech and SaaS sectors. Proven track record of streamlining workflows, increasing user retention by 25%, and successfully launching three major product lines from ideation to market. Skilled in translating complex data into actionable business strategies.

Experience

Product Lead

2020 — Present
FinTech Solutions Inc.
  • Spearheaded the development of the "SmartSave" algorithm, increasing customer deposits by 40% year-over-year.
  • Managed a cross-functional team of 12 (engineers, designers, QA) using Agile methodologies.
  • Reduced churn rate by 15% through the implementation of a new customer feedback loop system.

Senior Analyst

2017 — 2020
DataFlow Corp
  • Led data visualization projects that improved executive decision-making speed by 30%.
  • Collaborated with marketing to optimize ad spend, resulting in a 20% ROI increase in Q4 2018.
  • Mentored junior analysts and established standard operating procedures for data governance.

Junior PM

2015 — 2017
StartUp Alpha
  • Assisted in the launch of the mobile MVP, acquiring 10,000 users in the first month.
  • Conducted user research and competitive analysis to inform product roadmap features.

Education

MBA, Strategic Management

Wharton School of Business

2013 — 2015

BS, Computer Science

University of California, Berkeley

2009 — 2013

References

Sarah Jenkins

CTO, FinTech Solutions

sarah.j@fintechsol.com

David Chen

Director, DataFlow Corp

d.chen@dataflow.co